Hospitality & leisure.
Every venue on one platform.
Vision 365 brings memberships and recurring billing, member services, maintenance, purchasing and budgets for clubs, resorts, hotels, spas and sports venues into one workflow — from the first enrolment to the last supplier invoice.
- Memberships & recurring billing
- Maintenance & work orders
- Purchasing within budget
Integrated platform for Hospitality & Leisure Operations
Connect front desk, membership sales, facility teams, contractors, purchasing and finance around the same members, assets and budget lines — across club, restaurant, spa, sports and accommodation units.
Members & Subscriptions
Enrol individual, family and corporate members, manage plans, entitlements and renewals, and bill recurring fees automatically.
Guest & Member Services
Log requests, bookings and complaints as cases with SLA and history, in one member view shared by front desk and service teams.
Maintenance & Work Orders
Plan preventive maintenance per asset, dispatch work orders to in-house technicians or contractors and capture readings on mobile.
Purchasing & Budget Control
Turn needs into purchase requests checked against budget lines, match supplier invoices from e-Factura and follow spend per unit.
Member 360 & Entitlements
Every member, family or corporate account has one record: plan, entitlements and usage, family members, billing schedule, contract terms and charges outside the membership fee. Front desk, sales and finance work from the same view, so renewals and upgrades start from facts, not spreadsheets.
Membership Plans & Pricing
Define plans per venue and audience — individual, family, junior, corporate — with fees, billing frequency, included services and access rules. Follow active members, recurring revenue, retention, upgrades and cancellations per plan, and change pricing for new contracts without touching existing ones.
Recurring Billing & Renewals
A billing run issues the membership invoices for the period in one step, grouped by payment method — direct debit, card or bank transfer. Renewals due are listed in advance with owner and status, and reminders, proformas and renewal offers go out from the same workflow.
Corporate Memberships
Companies buy seat packages for their employees: assigned and available seats, contract addenda, invoicing to the company and events booked for the account. Account managers see usage per seat and prepare the renewal with real consumption data.
Preventive Maintenance Calendar
Maintenance plans are defined per asset — pools, HVAC, kitchens, cold rooms, lifts, irrigation, course equipment — with frequency and responsible team. The yearly calendar shows planned versus executed interventions per month and highlights what is overdue.
Work Orders & Materials
Each intervention becomes a work order with checklist, readings, photos and materials consumed per equipment. When parts are missing, a purchase request is pre-filled from the work order and linked to the right budget line.
Property Map & Alerts
See the whole property on a map: buildings, units and key assets with their status. Alarms from sensors or issues reported by staff appear on the map and in the alerts list, so the duty team knows where to go first.
Budgets per Unit & Line
Budgets are planned per unit — club, restaurant, spa, sports — and per line. Every request, reservation, commitment and invoice updates the line, so managers see what is still available, move amounts between lines and carry over what was not spent.
Purchasing & Supplier Invoices
Supplier invoices arrive from the e-Factura (SPV) inbox and are matched against the purchase order and goods receipt. Exceptions go to the approval chain, and approved invoices reach accounting with the budget line already set.
Special features
Multi-Venue Operating Model
Club, restaurant, spa, sports facilities and accommodation run as units with their own teams, budgets and reports, under one member base and one supplier base.
Case-Based Member Service
Every request, booking change, complaint or feedback is a case with SLA and history, visible in the member record.
Recurring Billing Engine
Billing frequencies, family and corporate plans, discounts and charges outside the fee are handled in one billing run.
Planned vs Executed Maintenance
Maintenance plans per asset with a yearly calendar, overdue tracking and a full intervention history per equipment.
Budget Commitment Model
Requested, reserved, committed, invoiced and paid amounts per budget line, with transfers and carry-over between periods.
e-Factura Integration
Supplier invoices imported from SPV, matched three-way with orders and receipts, and routed for approval.
Resources
A downloadable solution brochure for this industry is not available yet.
Tailored demonstration
See Vision 365 in your venue
See how memberships, recurring billing, member services, maintenance, purchasing and budgets can run on one platform — across club, restaurant, spa, sports and accommodation units.